Letter to Parents/Carers about Emotional Health and Wellbeing during these times


Hi everyone,


I hope this letter finds you all well. As parents and carers I can imagine the last few months have been the most challenging of your life – one day everything suddenly changed so it is understandable if at the moment you are feeling emotionally lost.


I’m sure you have all done your best to adjust to the situation, so try not to be hard on yourself if everything hasn’t gone as planned. Managing work, home life, your children’s education, and you and your family’s emotions on a daily basis is a huge task to undertake – if you haven’t already do try to find time for your own self-care.


None of us know how long life will be this way, so it is important to make self-care a priority as; if we don’t look after ourselves it is hard to be there for others. If at this time you want or need to talk to people outside of your family and friends then the following organisations are here to help.


Support for family life:


• The national children’s charity has a page dedicated to supporting families through all aspects of lockdown, including talking to your children about COVID19, online safety, working from home, and managing conflicts.
• Ring 0808 800 5000 weekdays 8am-10pm and weekends 9am-6pm
• Email


Family Lives
• Has a Freephone helpline 0808 800 2222 where you can receive emotional support, advice, information and guidance on all aspects of family life.
• The helpline is open 9am-9pm weekdays, and 10am-3pm on the weekend.
• Alternatively send an email via they aim to respond within 24hours weekdays only; or connect with others via the online forum.
• Access the website for tips on supporting you and your family’s mental health


Birmingham city council
• An education psychologist is available to discuss any concerns you may have for you and your families wellbeing, for more information please click here .
• Once a call has been arranged you will be offered an initial telephone consultation of 30 minutes with a psychologist and a potential follow up session of another 30-minute consultation at a later date. These will be Monday-Friday, within standard working hours.


Support for your wellbeing:


Samaritans• Ring 116 123 24/7 to talk about anything that is concerning you
• Email you’ll get a response within 24 hours


Birmingham Healthy Minds
• Information on managing stress, anxiety, and depression
• Self-help leaflets
• Mindfulness podcasts
• Information on self-referrals for counselling


St Martins counselling
• Free and low cost wellbeing support and counselling, currently available via telephone and video call
• Offers support with anxiety, depression, bereavement, anger, and many more
• Contact 07742419579 for more information


Cruse bereavement support
• Emotional support available weekdays on 0808 808 1677 (Monday and Fridays 9.30-5pm, Tuesday-Thursday 9.30-8pm) or email
• Alternatively contact the Birmingham office 0121 687 8010 or email to self-refer for telephone counselling


Support for your children

• Young people can talk about anything
• Freephone 0800 1111 (9am-12am) request a 1-2-1 chat, or send an email
• Website has message boards, factsheets, and self-help interactive toolboxes


• Is offering emotional support calls to everyone who has a Birmingham GP.
• They will help young people offload how they are feeling and look at self-help strategies to cope.
• Email or call 0207 8414470 and they will arrange for a counsellor to call
• Available 10am-6pm, seven days a week.


• Is a free structured online counselling service; once a young person creates an account they can arrange to speak with a trained counsellor who will offer 6-8 counselling sessions.
• In addition, young people can access the message boards, read magazine articles and submit their own articles, and create an online journal.
• Kooth is completely anonymous, and available 365 days a year (weekdays 12-10pm, weekends 6-10pm)


I hope you find the above organisations useful for you and your loved ones, however when school is open please do not hesitate to contact for more advice and support. You can also visit our website which also signposts agencies that can help you during this time.


Take good care,


Rhonda Devonish
Ninestiles School Counsellor